business, buzz marketing, community, competitive edge, customer communities, customer experience, customer relationship, fresh ideas, fun with creativity, gaming, smart business, social media, social network, strategery
Month: May 2010
4 Posts
2009, account planning, business, ROI, Social Communications, social media, WOM, WOMM, word of mouth
Measuring the R.O.I. of your Social Media Programs
account planning, adaptation, bad management, brand erosion, brand planning, pr, smart business, Social Communications, social media
Living in the past = working in the past: How not to get “brandjacked” like BP Global PR
acts of rebellion, advice, history, leadership