
Month: January 2008
30 Posts


engagement, motivation, passion, passionate staffers
The Passionate Ones

customer experience, customer service, foodservice
The Crayola Marker Incident

Brand You – The Visual DNA personality test

CEO, compensation, Inequity, salary
Excessive CEO pay gets visual.

blogs, brandbuilder, copyright, photography, rant
The Brandbuilder deflects another bonehead attack

cloverfield, entertainment, monster, movies
Cloverfield Rocks. Plain and simple.

customer experience, customer service
Customer Service vs. Customer Experience

Tom Asacker on Clarity

Design Goodness, fonts, typefonts
Helvetica: The Movie

Information Aesthetics: Visual Data Modeling Goodness

leaders, leadership, management
Managers vs. Leaders

conversation, customer communities, customer relationship, happy customers
Embrace your customers’ enthusiasm.

bad ideas, Design Goodness, fashion, haute couture, marketing
iPod finds its way into the world of Haute Couture: Vomit ensues.
bureaucracy, denial, fear, nepotism, routine
Big vs. Small

Excess: Running the numbers

business, credit, debt, deficit, economy, growth
How every US household is liable for $516,000 of America’s spectacular $59.6 trillion debt
brand promise, customer experience, expectations
The First Promise You Break Is Your Last Chance.

courage, fear, ideas, ideation
Big Ideas, Fear, and The Crazy Ones.

communication, language, powerpoint
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