Month: January 2008
30 Posts
engagement, motivation, passion, passionate staffers
The Passionate Ones
customer experience, customer service, foodservice
The Crayola Marker Incident
Brand You – The Visual DNA personality test
CEO, compensation, Inequity, salary
Excessive CEO pay gets visual.
blogs, brandbuilder, copyright, photography, rant
The Brandbuilder deflects another bonehead attack
cloverfield, entertainment, monster, movies
Cloverfield Rocks. Plain and simple.
customer experience, customer service
Customer Service vs. Customer Experience
Tom Asacker on Clarity
Design Goodness, fonts, typefonts
Helvetica: The Movie
Information Aesthetics: Visual Data Modeling Goodness
leaders, leadership, management
Managers vs. Leaders
conversation, customer communities, customer relationship, happy customers
Embrace your customers’ enthusiasm.
bad ideas, Design Goodness, fashion, haute couture, marketing
iPod finds its way into the world of Haute Couture: Vomit ensues.
bureaucracy, denial, fear, nepotism, routine
Big vs. Small
Excess: Running the numbers
business, credit, debt, deficit, economy, growth
How every US household is liable for $516,000 of America’s spectacular $59.6 trillion debt
brand promise, customer experience, expectations
The First Promise You Break Is Your Last Chance.
courage, fear, ideas, ideation
Big Ideas, Fear, and The Crazy Ones.
communication, language, powerpoint
Brand Building and Online Marketing Blog 
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