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2009, account planning, brand ambassadors, brand consciousness, brand culture, brand insights, brand planning, brand relevance, brand strategy, community, competitive edge, conversations, customer relationship, human interactions, management lessons, marketing communications, movements, referral, relationships, reputation management, social media, society, solutions, strategy, user generating content, web marketing, WOM, WOMM, word of mouth
community, conversations, corporate culture, corporate ecosystem, customer communities, demographics, engagement, human interactions, influencers, insight, marketing communications, messaging, niche, passion, people power, power brand, relationships, smart business, social media, social network, social networking, user generating content
account planning, acts of rebellion, advertising, anthropology, brand consciousness, brand culture, brand planning, brand relevance, branding, brands, communication, community, cool factor, entertainment, free publicity, fun with creativity, guerilla marketing, horrible marketing, insanity, inspiration, market disruption, marketing communications, marketing ninjas, mental illness, movements, niche, pop culture, shock and awe, strategery, superbowl ads, trend spotting, trends, TV, user generating content, viral marketing, word of mouth, WTF
communication, community, culture, customer communities, customer experience, customer relationship, customer service, engagement, social media, social network, social networking, user experience, user generating content, user interface
buzz marketing, marketing communications, strategy, trends, user generating content
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