Question: What would the social media world be like if I stopped doing what I do?
Answer: It would be exactly the same.
Judging by what I see happening in “the industry,” I am failing. What’s worse is I have been failing for the last 2 years. ROI is still a question-mark for most social media “experts” in spite of the fact that a) it has remained the same since the dawn of commerce, b) every first-year business major can tell you what it is, and c) most social media consultants cost a lot more per day than their expertise in basic business concepts seems to warrant. Social Media measurement as a whole is still a farce. “Social business” and “earned media” are increasingly anything but. The term “content” is becoming a euphemism for mindless link bait. I can count the number of Fortune 500 social media directors who actually know what they are doing on the fingers of one hand. (And yes, since Ford’s Scott Monty is one of them, that only leaves only four lucky question marks.)
This isn’t me being negative. This is me reporting on the state of social media and social business today, and it makes me sad. Genuinely sad. And disappointed that nothing I have done in that time has made a difference. Not one thing.
If I cannot somehow find a way to make a dent in the monuments to bullshit, stupidity and utter ineptitude currently dominating the social media “thought leadership” space in the next year, if I cannot convince digital agencies, big brands and their recruiting firms to favor competence over incompetence and actual results over spin, I will go find something else to do, and watch – from afar – this whole inbred guru-driven experiment burn into the glorious pile of rubble it was destined to be from the start.
That is all.