I spent yesterday flying back from France by way of the Netherlands, and it occurred to me, leaving Europe and transitioning back into American society via passport control and customs procedures, walking through airports, driving along highways and finally looking into my fridge and cupboards that the cultural chasm between Europe and the United States is far greater than my brain had made it out to be.
For a third culture guy like me, a completely integrated and fully bilingual/bi-cultural expat with one foot squarely planted in North America and the other perhaps more lightly planted in Europe, this didn’t seem so obvious for some reason. There are things you can only glimpse, not grasp, when your stay in a foreign country lasts only a few days. Spend a month or six or twelve overseas however, and your perspective begins to change, and your world view with it. June in Europe – untethered from my laptop, from email, from my daily blog reading, from the echo chamber of Social Media chatter, from the unfortunate distractions that have become CNN and MSNBC and Fox News, from myopic political, business and even marketing philosophies that serve only to hobble even our best intentions, from soulless landscapes of increasingly impersonal national chain signage, and finally from the endless crap that fills our days, obscures our vision and keeps us from actually making real forward progress in business, economics, living standards and life in general – was a big eye opener for me. On so many levels.
So what can a business strategist/consultant/marketing guy like me learn from eating a panbagnat on a beach in Cannes, ordering a Nutella crepe from a street vendor in Paris, driving to Monaco by the bord de mer, watching an Italian cafe owner prepare and serve a cappuccino with as much ease as grace, watch how foreigners struggle to order food in the restaurant section of the TGV, pass through passport control in 5 different countries and a thousand other little experiences that together trigger as many “a-ha” moments in his brain? A lot. A hell of a lot.
Things that working in the same cubicle day after day, locked in the bubble of busy-work and petty office politics and managing endless repetitive tasks cannot. Not that they aren’t necessary, not that I still don’t have to deal with email, conference calls and meetings, but when these things take over your days, they begin to trap you. You start to sink under the weight of now and yesterday instead of tacking to the winds of tomorrow, next month and next year, without which – if you know anything about both business dynamics and/or sailing – you will find yourself in irons before you know it.
The first question someone asked me upon landing in Greenville this morning was “did any of our news make it over there while you were in Europe? Our politics?” I promptly answered “no. Nobody in France or most of the world really cares about US politics – unless they have a bearing on their own, which is seldom the case. They have their own political issues to worry about.” At best, their own navel-gazing to do, at worst, their own fires to put out, both I suspect in equal measure.
I could write an elaborate blog post today and discuss in intricate detail how different the EU’s approach to forging a better future for its citizen is, how cleverly European nations began to overcome infrastructure, energy, economic, social and political hurdles long before the US ever will, how much power people have over their governments, and how regulation actually HELPS rather than stunts business growth in Europe nowadays, but I won’t. I have far too much work to catch up on, far too many things to square away before my next trip, and far too much thinking to do about my own wants, needs and aspirations beyond 2010. There is so much work to be done, so much work that can and should be done… and it is becoming increasingly clear that much of this work simply cannot be done from little old Greenville, South Carolina.
Nor should it. (Don’t expect any more information from me about this last point. I am still only thinking, not yet planning.)
Between you and me, rather than going on and on about one subject or another, about Social Media or corporate cultures, about R.O.I. or content, even about how European companies and American companies require completely different approaches when it comes to customer experience design (what weighs heavily on my mind today), I would much rather hear what’s on your mind.
Photo by Margaret Bourke White.
Today I’m thinking about why it is that marketing–all marketing–increasingly feels like a bunch of 7th graders climbing over each other in a cafeteria line to get the first piece of chocolate brownie.
I’m thinking about what it says about our capitalist society that we actually have to SCREAM FROM THE ROOFTOPS that marketing techniques should be based on mutual respect, decency, honesty, and a desire to simply connect a real person’s need to a product or service that will truly meet their expectations. Because if we don’t say it loudly, repeatedly, then the hucksters and shills waiting by the back door creep in and destroy everything that we work for.
I’m thinking about the creative impulse within all of us that prods, pushes, provokes us. That forces us to confront our fear of being a failure, that tells us that sitting around, waiting for the world to get better is the worst kind of cowardice.
I’m thinking about my belief that the real purpose of human existence is to build something. We were meant to build, create, reform, shape, improve, and move forward, yet increasingly our media and politics tell us that the status quo is more desirable than that. That “getting yours” is more important than creating something that lasts.
I’m thinking about why it’s no longer enough to just write, but that without the right back links, or SEO content, or without the right Twitter follow-up, that according to my work it’s a waste of time. It’s not enough to just say something important, there always has to be an angle attached to it. My words are no longer even my own but a commodity.
I’m thinking about the fact that we so rarely put aside all of the superficial crap that we define ourselves with–our petty social position at the office, our jostling to be “Alpha Dog,” the status symbol car or house . . .
And I’m also thinking that within a few hours of writing this comment, that these feelings will go away, disappearing into the banality of life in 21st century. That I’ll go another month, two months, three months, six, before I think about this stuff again. That I’ll continue to do the thing that seems expedient, when in fact I’m just sacrificing my dreams at the expense of simply getting a steady paycheck.
And I’m also thinking that the reason we blog/write/communicate at all is buried somewhere between the words in this comment, and the words in Olivier’s post, and that if I look at it hard enough, that some answers will come.
Outstanding response, Steve.
What’s on my mind? First rush of thoughts when you asked on twitter was pure excitement I share with my wife, Julie, about our new 90 year old letterpress and expanded studio and shop. Why, nothing beats making things you take total pride in be completely enjoyed by others as well. And getting paid for your own creations! That is the dream.
While reading your post I reflect back on what Julie says and implements into her personal and professional life. The results of experiences traveling the world for a year with 120 people in her Up With People cast representing dozens of countries and cultures. It is part of what shaped her ability to do what she wants to do and push her limits.
At this moment I am thinking and writing top of mind about how much I appreciate our opportunities as entrepreneurs who love the best of old and new. How the act of making things and shipping things opens a whole skill set of creative problem solving service providers simply can’t understand. Products (on and offline) that work beyond our time to create lasting experiences is a common language across all cultures.
Thanks, David. Congrats on the “new” digs and gear. That does sound pretty cool. Funny how packing your bags and going on adventures molds you into a fuller person, isn’t it?
You and Julie have given me some things to think about.
I’m thinking about how this photo expresses so much of what America is and isn’t. How this country has seemingly come so far yet is still a long ways from being the country that lives up to it’s consititution. I’m thinkong about how we impose our beliefs on others without actually looking at ourselves, values and questioning where they come from, their validity and it’s place in this microwave, consumer driven, social media ADD society. The American Dream is so out of reach for so many because a of a lack of education and resources, particularly in “minority” communities. I’m thinking about how I could elborate on these thoughts but it would could consume so much time but my deadlines and social media addiction ADD is kicking in and quite frankly overwhelming….and that I’m writing this comment on my Blackberry (with it’s little red light flashing at me to get my fix) is ridiculous.
Wow. On a BB? Really? Double-thanks then. ๐ I know exactly where you’re coming from with those thoughts. That image is pretty powerful on a lot of levels.
I’m thinking, as I read your post, that maybe it’s not so much a geographical difference between US/Europe as it is a cultural gap that exists maybe in every country. I came to Greenville to grasp exactly what you wistfully remember about your trip to Europe: the graceful Blue Ridge mountains, the punctuation of the Reedy River bending through a busy downtown, the ease of a small, tight community that efficiently took me from work to family to entertainment and back without the one-hour drive between each element.
It’s something we all strive for, finding those moments and places that inspire us. The unfortunate get caught “in irons” just as you say, but it happens everywhere. The clever figure out how to sneak in something different that gets them thinking about tomorrow. And some get lucky enough to spend some time in those treasured places, even if only for a time.
But, now that I’m back in the thick of the extreme work ethic that is the American Midwest, I wonder if I’m really getting anywhere. I’m “back in the game,” but missing out on my own adventures that are just for me. I miss my library. I can feel the irons closing in on me, just as I’m doing what I’m supposed to be doing to advance my “career.”
Yep, it’s all navel-gazing. Did you notice you capitalized “social media”? Maybe you needed to stay in Europe just a day longer. And I’m fascinated, of course, by watching another mover/shaker leave Greenville. It’s not Greenville’s fault. In fact, it’s better than many places.
Then again, where you are is what you make of it. Of all things, your post reminded me that I need to equally invest in “my stuff” as much as my clients’ stuff. That’s the difference between getting caught in the hamster wheel and creating an environment where truly innovative ideas can thrive.
True.
And yes, Greenville is better than many places. I wouldn’t have made it my home 16 years ago if it weren’t. I like it here… but what I need to accomplish, I don’t think I can accomplish from here. As much potential as it may have, Greenville isn’t New York, Paris or London. And let’s face it… if I stay here, I’ll look back one day and regret having stayed in safe little Greenville, with its pretty Main Street and wonderful cycling and cute little park and bridge downtown instead of making my way back into the world and putting my talents to more… effective use. I simply don’t have the patience to wait another 16 years for Greenville to grow into the hotbed of ideas that it will be. I’ll always come back to Greenville, and I may settle here again someday – I have family and friends here after all – but I am hearing the call loud and clear. It’s time.
Yeah…what Steve said. ๐
@KimBrater
No kidding.
Bien dit, tu es le bienvenu en Europe des que toi et ta famille est prete. Il y a bcp a faire ici en terme de blogs et medias sociaux!
Ouais. Depuis mon retour, je ne pense qu’a ca.
Amazing isn’t it? Even with the ubiquity that the Web affords us, “place” — and the people and things which that place surrounds you with — are beginning to seem more important than ever. Yes, you can do “it” from anywhere, but can you do it better from somewhere else?
Exactly. And yes, there are things I simply can’t do from here. I don’t know when I’ll leave exactly, but yes, my time in Greenville is coming to a close.
The online ad space is on my mind. Social and mobile are shaping it so much – it will be very interesting to see what online ads look like in 5 years, and how improved targeting becomes. And, of course, how ReTargeting will obviously remain relevant!
But you just wrote a hefty post, and encouraged me to change things up a bit and to not keep things so ‘routine.’ Thanks ๐
Awesome, Samir. I expect that advertising in the digital space will move much slower than it should (as always), but tablet and mobile will completely change the game.
The people in the advertising world who can fearlessly ride these waves of change will come out golden. It’s a very exciting time for the advertising world, in my opinion. I just wish I saw less head-scratching and more conquering spirit in that space today. Less fear and confusion, and more excitement and hunger for the next win.
I like the term “social media echo chamber.”
I wonder where TBB and his little dog will end up.
I wonder if I’ll ever be able to take my love of connecting gearheads around the world and actually get out around the world actively connecting them in person.
I wonder if the headgasket on my Mitsubishi is blown, causing the temperature gauge to climb after extended period of time at highway speeds or if it’s just that damn hot here in Phoenix lately.
I wonder…
Wow… I’m about to leave a second comment in a row here! ๐
I have been thinking about the lack of guarantees, perhaps in this economy but perhaps owing to some collective understanding that all fledgling business owners must “prove” themselves before clients will take a chance on them.
And also about how there seem to be certain “right” ways to do things (blog, sell content and coaching from said blog, not mix two apparently separate yet perhaps not all that different things such as PR and content/coaching).
And how doing things “right” isn’t the same as doing them right for oneself… but how difficult it is, amid all the noise, to find the mix of ideas that will help guide one onto the right path.
And whether that is even possible when one has never been particularly good at discerning unspoken societal expectations/norms/mores, either on a micro or macro level.
And finally, whether I’m just overcomplicating the whole thing (as I am prone to do) and should simply focus on the daily work… but reading this, perhaps not? Hmmm.
As long as thinking about it doesn’t get in the way of getting things done, you aren’t overcomplicating anything. Just like anything in this world, those of us driven to action still spend 90% of our time waiting, thinking and preparing.
It was that way in school, playing sports, in the military, and now in the business world. ๐
Hmm. It’s roughly 2:49am. I can’t sleep for many of the reasons I’ve read in the former posts.
I can’t sleep because I’m scared.
I’m scared I won’t Twitter enough.
I’m scared I won’t know apps on Facebook.
I’m scared I don’t understand bluray, link backs, hashmarks, abbreviations, etc etc etc.
I’m scared my lack of knowledege of these things won’t let me advance in a world that has seemingly given me all the tools I need to succeed at my fingertips. I can design, print, advertise and deliver on anything I create. This means there’s no reason not to succeed. I hold my fate, literally, in my hands. That’s scary…
I love my ideas. I love my thoughts. I love my words. But now, they’re not allowed to be free; they’re weighed down with links, and hits, and You Tube expectations. And that, too, is scary because my ideas, my thoughts and my words are linked to my dreams.
I turned to my Blackberry for comfort, guidance, solace that the family in the billboard would have found in a warm glass of milk…and that the woman on line with the basket was hoping to return home with. I found that “comfort” in a Twitter post from my friend, Danielle leading me to this blog.I’m a little scared I’ll never return to this blog and I won’t know what will happen when you leave Greenville, Olivier…BUT, I’m thankful for this moment of isolated solitude that turned global, somehow. Je suis heureuse que j’ai etudier La Francaise et je could understand plus tard of the former post in French.I’m thankful for such a well-written post that not only let me enjoy it like yummy lemonade, but forced me to make sure my post had no erreurs (smile). I’m thankful for this moment because I have to be. My blackberry is blinking…summoning to the next one.
(I’m going to resist, fyi. I can go to sleep now. Bon nuit.)
Salut Peppur!
Fear can be a powerful motivator. Let me be candid with you: We all have the same fears, to some extent. Don’t let them rob you of precious sleep. Don’t worry about any of these things. Worrying doesn’t help. ๐
But go ahead and embrace that fear. Let it become your companion. Let it drive you. make it your ally, not your enemy.
As far as expectations, look… I used to write a blog post every day. Now, I go weeks without posting anything. On holiday, my twitter presence wasn’t what I once thought it should be. Do you know what happened? Nothing. I didn’t lose followers. I didn’t lose traffic. Life went on. It was actually a very liberating realization: I don’t need to be online 24/7. I don’t need to create content all the time.
Share what you want to, how you want to, when you want to. You make your own rules. You’re in charge. Nobody else. The people who claim to understand this space and speak about it with authority don’t know a fraction of what they pretend to know.
Relax and have fun with it. ๐
Four years later, I thank you! I never saw your response and as I was googling my name to find out if I ever set up a wordpress account, I came across your answer. Your words are still relevant and a great reminder to just sorta move on. And have fun. Hoping life has been good for you! Cheers!
I’m thinking why can’t the US and UK-edition hardcover novels I buy be as beautiful and well-made (especially the grade of paper used) as those I buy from Germany? And they smell so good too – not to mention that many of the publishers include place holder ribbons as standard (these little touches make such a difference).
I’m also thinking about what to do next – it feels like time for a change…
As a Brit (sort of European) I’m thinking about that last paragraph you put in bold. I’m thinking that:
1. We all need wider perspective.
2. We all need to ‘feel’ more.
3. We all need to slow down and think better.
4. We all need to trust.
5. We all need to think about the quality as well as the numbers.
6. We all need to search for that nugget of creativity lying dormant in us especially in social media.
7. We all need to ask why not what!
There is lots of work to be done and I’m thinking that from my little bit of the UK I need to spread my wings more……….ideas for a weekend!
I like the term โsocial media echo chamber. Iโm thinking why canโt the US and UK-edition hardcover novels I buy be as beautiful and well-made (especially the grade of paper used) as those I buy from Germany? I have family and friends here after all โ but I am hearing the call loud and clear. Itโs time.