adaptation, advice, anthropology, being fearless, brand culture, brand ownership, brand planning, brand relevance, brand strategy, brandbuilder, building value, business thinkers, competition, competitive edge, corporate culture, courage, customer experience, customer relationship, customer service, excuses, expectations, happy employees, human interactions, identity, leadership

Adopt a Leadership Attitude: Only you, not Washington, can determine your business’ future.

November 5, 2008