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Archive for January, 2010

From Brand Building to Brand Rescue: What to do when things go very wrong. Back in late 2008, Valeria Maltoni posed a great question on Conversation Agent: What happens when brands die? It was a fascinating question, and one that frankly doesn’t get enough coverage. Even now, in the middle of a global recession that [...]

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Jacob Morgan and I want to bring our wisdom and know-how to the #e2conf in Boston this spring, but we need your help. To be clear, there’s really nothing in it for us: I speak at conferences pretty regularly, so I don’t need the exposure, and as far as I can tell, #e2conf doesn’t pay [...]

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Happy MLK day. Beyond “I have a dream,” the fact that one man can help change so much just by standing up and speaking out tells you how much can be accomplished when we devote ourselves heart and soul to something we believe in. Inspiring. Be part of something greater than yourself.

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Will the world’s best Social Media and P2P case studies of 2009 please stand up? The time to claim your place in the pantheon of business case studies has come. I hate to call them Social Media case studies, because – well, they’re more than just Social Media. They’re word-of-mouth (WOM) case studies too. They’re [...]

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Wow. That was fast. 2010 is here already? What happened to 2009? Oh… I’m sorry, that’s right. 2009 kind of sucked. Most people are glad it’s over. Me, not so. Not that 2009 rocked my world or anything, but I am a bit sad that we couldn’t make it better. Know what I mean?Starting by [...]

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